Who we are
Battleborn LV Landscaping ("Battleborn LV," "we," "us," or "our") is a veteran-owned landscaping business based in Las Vegas, Nevada. This Privacy Policy explains how we collect, use, share, and protect information when you visit www.battlebornlvlandscaping.com (the "Site") or request an estimate, book a service, or otherwise communicate with us.
Information we collect
We only collect information you voluntarily provide, plus limited technical information your browser sends automatically. Specifically:
- Contact information you submit through our estimate form or by phone, text, or email — including your name, phone number, email address, and property address.
- Service details you share about your yard — service type, frequency, size, photos, and notes.
- Communications — records of texts, calls, and emails between you and us related to your service request.
- Basic analytics — pages viewed, referring site, device type, and general location (city/state) from standard server logs. We do not use advertising cookies or third-party trackers.
How we use your information
We use the information you share for the following purposes only:
- Responding to your estimate request or service inquiry.
- Scheduling, performing, and following up on landscaping services at your property.
- Sending appointment confirmations, arrival windows, invoices, and receipts by phone, text, or email.
- Occasional service reminders (for example, seasonal weed control) if you have opted in.
- Complying with legal, tax, and accounting obligations.
We do not sell, rent, or trade your personal information to anyone. We do not use your information for advertising, and we do not share it with data brokers.
Text messages and calls
By submitting the estimate form or contacting us, you agree that Battleborn LV Landscaping may contact you by phone call, SMS text message, or email at the phone number and email address you provided, using either a live representative or an automated system, in order to discuss your service request. Message and data rates may apply. Message frequency varies based on your inquiry.
To stop text messages, reply STOP at any time. Reply HELP for help. You can also call us at 702-521-2977 or email services@battlebornlvlandscaping.com to opt out. Opting out of texts will not affect our ability to communicate with you about active service requests by phone or email.
Mobile information (including phone numbers and consent data) will not be shared with third parties or affiliates for marketing or promotional purposes. Information shared with subprocessors solely to deliver our own messages to you (for example, an SMS or email delivery provider) is excluded from this restriction.
Who we share information with
We share information only with the limited service providers that help us run our business, and only to the extent necessary for them to perform their service. These may include:
- Our email provider (to receive and reply to your estimate request).
- Our web host and form-relay service (to deliver form submissions to us).
- Payment processors (if you pay online or by card).
- Government, legal, or regulatory authorities where required by law.
Data retention
We keep your information for as long as we have an active service relationship with you, plus a reasonable period afterward to comply with legal, tax, warranty, and record-keeping obligations. If you request deletion of your information, we will honor the request except where retention is required by law.
Security
We take reasonable administrative and technical measures to protect your information. No method of transmission over the internet is 100% secure, but we work to keep the data you share with us private and safe.
Your rights and choices
You may, at any time:
- Ask what personal information we hold about you.
- Ask us to correct or delete your information.
- Opt out of marketing texts or emails (reply STOP or ask us directly).
To exercise any of these rights, contact us using the details below.
Children's privacy
Our services and Site are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Effective" date at the top will reflect the most recent change. Material changes will be announced on this page.
Contact us
Questions about this Privacy Policy or how we handle your information:
Battleborn LV Landscaping
Las Vegas, Nevada
Phone / Text: 702-521-2977
Email: services@battlebornlvlandscaping.com